Privacy Policy

Last Updated: August 2026

Effective Date: August 2026

Welcome to Pela Case (“we,” “our,” or “the website”). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, use our mobile applications, or purchase our products, and tell you about your privacy rights and how the law protects you.

Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access or use our services.

1. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Includes first name, last name, username, or similar identifier.
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
  • Financial & Transaction Data: Includes bank account and payment card details (processed securely by third-party payment gateways; we do not store full payment card numbers) and details about products and services you have purchased from us.
  • Technical & Device Data: Includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Includes information about how you use our website, products, and services.

2. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you create an account, purchase products, subscribe to our services, enter a competition or promotion, apply for a job, or give us feedback.
  • Automated Technologies or Interactions: As you interact with our website, we will automatically collect Technical and Device Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers (like Google), payment service providers, and marketing partners.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and deliver your order, including managing payments, fees, and charges, and collecting money owed.
  • To manage our relationship with you, including setting up and maintaining your account.
  • To deliver relevant website content and advertisements to you, and measure or understand the effectiveness of the advertising we serve you.
  • To improve our website, products, services, marketing, and customer relationships.
  • To comply with a legal or regulatory obligation, protect our legal rights, and prevent fraud.

4. Disclosures of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in this policy:

  • Service Providers: Trusted third-party vendors who provide IT, system administration, payment processing, data hosting, delivery, customer support, and marketing services.
  • Business Partners: Trusted partners with whom we may jointly offer products or services or run promotions.
  • Legal and Compliance Authorities: Law enforcement agencies, regulators, or courts where required by applicable laws, regulations, or legal processes to protect our rights, property, or safety.

Note: Under certain privacy laws (such as US state privacy laws), sharing data for targeted advertising may be defined as a “sale” or “sharing” of personal information. You can opt out of this at any time by clicking the “Do Not Sell or Share My Personal Information” link in our website footer.

5. Data Security

We have put in place appropriate physical, technical, and organizational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Legal Rights

Depending on your jurisdiction (such as the GDPR in Europe or state laws in the US), you have certain rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data (“right to be forgotten”).
  • Object to processing of your personal data or request restriction of processing.
  • Request the transfer of your personal data to you or a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us using the details provided below.

7. Minors’ Privacy

Our website and products are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this privacy policy, your privacy rights, or our privacy practices, please contact us at:

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